Sustainability Report 2016

GRI Index

 

This Sustainability Report 2016 is GRI-referenced. In this table you will find references to specific sections in all Kuehne + Nagel reports 2016, with the corresponding links. This report has not been externally assured. However, we are committed to continuously improving our sustainability reporting.

 

 

General Standard Disclosures

   
Strategy and Analysis
   
Profile Disclosure Description Reference
G4 – 1 CEO Statement Sustainability Report 2016, Welcome Message

Organisational Profile
   
G4 – 3 Name of the organisation Consolidated Financial Statements 2016 Report,
Notes to the Consolidated Financial Statements
(page 43)
G4 – 4 Primary brands, products, and/or services Business Units
G4 – 5 Location of organisation's headquarters Consolidated Financial Statements 2016 Report,
Notes to the Consolidated Financial Statements
(page 43)
G4 – 6 Countries where the organisation operates Locations
G4 – 7 Nature of ownership and legal form Annual Report 2016
G4 – 8 Markets served Locations
Your Industry
G4 – 9 Scale of the reporting organisation by number of employees, operations, net sales, total capitalisation by debt and equity, and quantity of services provided 2016 in Focus
Consolidated Financial Statements Report
Status Report 2016
G4 – 10 Total workforce by employment type, employment contract, and region broken down by gender Sustainability Report 2016, Society
G4 – 11 Percentage of employees covered by collective bargaining agreements Sustainability Report 2016, Society
G4 – 12 Organisation's supply chain Sustainability Report 2016, Supplier Management
G4 – 13 Significant changes during the reporting period regarding size, structure, ownership, or supply chain There have been no significant changes regarding size, structure, ownership, or supply chain during 2016.
G4 – 14 Precautionary approach Annual Report 2016 (page 94)
G4 – 15 Externally developed economic, environmental and social charters, principles, or other initiatives to which the organisation subscribes or which it endorses Sustainability Report 2016,
Sustainability Report 2016, Engaging with Stakeholders
G4 – 16 Membership in associations Sustainability Report 2016,
Sustainability Report 2016, Engaging with Stakeholders
Identified Material
Aspects and Boundaries
   
G4 – 17 List entities included in the organisation’s consolidated financial statements or equivalent documents Annual Report 2016, Listed Companies of the Group (page 103)
G4 – 18 Process for defining report content The process for defining the report content was done in three stages. The first one was an internal assessment of the information available along with the corresponding sources. The second phase was the preparation of the data platform and collection of data. The last phase was the elaboration of the report, followed by a diligent internal review and approval process.
G4 – 19 Material aspects identified Sustainability Report 2016, Engaging with Stakeholders
Sustainability Report 2016, Materiality Matrix
Sustainability Report 2016, Ethics and Compliance
G4 – 20 For each material aspect, aspect boundary within the organisation Sustainability Report 2016, Materiality Matrix
No further information available.
G4 – 21 For each material aspect, aspect boundary outside the organisation Sustainability Report 2016, Materiality Matrix
No further information available.
G4 – 22 Effect of any restatements of information provided in previous reports Not applicable. This is our first Sustainability Report.
G4 – 23 Changes from previous reports in the scope and aspect boundaries Not applicable. This is our first Sustainability Report.
Stakeholder Engagement
   
G4 – 24 Stakeholder groups Sustainability Report 2016, Engaging with Stakeholders
G4 – 25 Identification of stakeholders Sustainability Report 2016, Engaging with Stakeholders
G4 – 26 Approach to stakeholder engagement Sustainability Report 2016, Engaging with Stakeholders
G4 – 27 Key topics and concerns raised through stakeholder engagement Sustainability Report 2016, Engaging with Stakeholders
Report Profile
   
G4 – 28 Reporting period The information provided is for the reporting period 1 January to 31 December 2016.
G4 – 29 Date of most recent previous report Not applicable. This is our first Sustainability Report.
G4 – 30 Reporting cycle Annually reported.
G4 – 31 Contact Point Juerg Meier (Juerg.Meier@Kuehne-Nagel.com), Edgar Uribe (Edgar.Uribe@Kuehne-Nagel.com) Kuehne + Nagel Management AG, Dorfstrasse 50, PO Box 67, CH-8834 Schindellegi
G4 – 32 GRI Content Index This report is G4 referenced
G4 – 33 External Assurance Policy There has been no external assurance for this report.
Governance
   
G4 – 34 Governance structure Corporate Governance Report
Ethics and Integrity
   
G4 – 56 Company's values, principles, standards of behavior Sustainability Report 2016, Ethics and Compliance Code of Conduct

Specific Standard Disclosures

   
Economic
   
Disclosure of
Management Approach
   
Profile Disclosure Description Reference
G4 – DMA General disclosure of management approach Sustainability Report 2016, Ethics and Compliance
Sustainability Report 2016, Society
Sustainability Report 2016, Environment
Sustainability Report 2016, Quality 
Sustainability Report 2016, Safety and Health
Sustainability Report 2016, Security and Dangerous Goods
Sustainability Report 2016, Supplier Management
Economic Performance
   
G4 – EC 1 Direct economic value generated and distributed Consolidated Financial Statements 2016 Report
Remuneration Report 2016
Environmental
   
Energy
   
G4 – EN 3 Energy consumption within the organisation Sustainability Report 2016, Environment
G4 – EN 5 Energy intensity Sustainability Report 2016, Environment
G4 – EN 7 Reductions in energy requirements of products and services This information is not publicly available.
Water
   
G4 – EN 8 Total water withdrawal by source Sustainability Report 2016, Environment
We are consolidating the information for the next sustainability report.
G4 – EN 10 Water recylced and reused Sustainability Report 2016, Environment
Emissions
   
G4 – EN 15 Direct greenhouse gas (GHG) Emissions (Scope 1) Sustainability Report 2016, Environment
G4 – EN 16 Energy indirect greenhouse gas (GHG) Emissions (Scope 2) Sustainability Report 2016, Environment
G4 – EN 18 Greenhouse gas (GHG) emissions intensity Sustainability Report 2016, Environment
Effluents and Waste
   
G4 – EN 23 Total weight of waste by type and disposal method Sustainability Report 2016, Environment
G4 – EN 24 Total number and volume of significant spills There have been no significant spills in 2016
Compliance
   
G4 – EN 29 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations Kuehne + Nagel does not identify fines or any other form of sanction regarding non-compliance with environmental laws and environmental regulations during 2016.
Transport
   
G4 – EN 30 Significant environmental impacts of transporting products and other goods and materials for the organisation's operations Sustainability Report 2016, Environment
Environmental Grievance
Mechanisms
   
G4 – EN 34 Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms No grievances reported in 2016.
Social
   
Occupational Safety
and Health
   
G4 – LA 6 Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender Sustainability Report 2016, Safety and Health
No further information available.
Training and Education
   
G4 – LA 9 Average hours of training per year per employee by gender, and by employee category Sustainability Report 2016, Society
Diversity and
Equal Opportunity
   
G4 – LA 12 Composition of Governance bodies and breakdown of employees Corpoarte Governance 2016 Report
2016 in Focus
Child Labor
   
G4 – HR 5 Operations and suppliers identified as having significant risk for incidents of child labor Kuehne + Nagel’s Code of Conduct does not explicitly comment but refers under “employment practices” to "Kuehne + Nagel Values", and "Core Principles", whereas, in addition Kuehne + Nagel’s Supplier Code of Conduct explicitly covers the topic “freely chosen employment”. As a basic principle, all Kuehne + Nagel suppliers are expected to sign the Kuehne + Nagel Supplier Code of Conduct.
Forced or
Compulsory Labor
   
G4 – HR 6 Operations and suppliers identified as having significant risk for forced or compulsory labor Kuehne + Nagel’s Code of Conduct does not explicitly comment but refers under “employment practices” to "Kuehne + Nagel Values", and "Core Principles", whereas, in addition Kuehne + Nagel’s Supplier Code of Conduct explicitly covers the topic “freely chosen employment”. As a basic principle, all Kuehne + Nagel suppliers are expected to sign the Kuehne + Nagel Supplier Code of Conduct.
Supplier Human
Rights Assessment
   
G4 – HR 10 Percentage of new suppliers screened using human rights criteria Kuehne + Nagel’s Code of Conduct does not explicitly comment but refers under “employment practices” to "Kuehne + Nagel Values", and "Core Principles", whereas, in addition Kuehne + Nagel’s Supplier Code of Conduct explicitly covers the topic “freely chosen employment”. As a basic principle, all Kuehne + Nagel suppliers are expected to sign the Kuehne + Nagel Supplier Code of Conduct.
Anti-Corruption
   
G4 – SO 3 Total number and percentage of operations assessed for risks related to corruption and the significant risks identified Kuehne + Nagel regularly overlooks its Claims & Compliance Programme in consideration of risks related to anti-bribery and compliance with respect to countries where Kuehne + Nagel operates.
G4 – SO 4 Communication and training on anti-corruption policies and procedures Sustainability Report 2016, Ethics and Compliance
Public Policy
   
G4 – SO 6 Total value of political contributions by country and recipient/beneficiary As per the Kuehne + Nagel Code of Conduct: “Kuehne + Nagel companies do not make any political contributions, whether in monetary payments or other donations in kind to any political party or their institutions, agencies or representatives anywhere in the world.”
Anti-competitive
Behavior
   
G4 – SO 7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes Annual Report 2016, Provisions note 1
(page 89)
Compliance
   
G4 – SO 8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations Annual Report 2016, Provisions note 1
(page 89)
Product and
Service Labelling
   
G4 – PR 5 Results of surveys measuring customer satisfaction A total of 10,704 customers participated in our annual customer survey and reported an average satisfaction rate of 74 per cent. As a follow-up from the survey a set of action items have been defined to continuously improve our service performance, globally, regionally and on a country level.
Customer Privacy
   
G4 – PR 8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data Kuehne + Nagel has not received any complaints about data breaches, leaks or any other data losses for 2016.
Compliance
   
G4 – PR 9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services There were no significant fines or nonmonetary sanctions for noncompliance with laws or regulations relating to product and services in 2016.